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Your plant is set up like no other. Off-the-shelf tools assume it isn't.

Proprietary chemistry and processes on brownfield plants configured over decades, batch records and historians that look nothing like the next plant's, and know-how that lives in your operators' heads. The processes worth automating are specific to your plant — which is exactly why the tooling has to be built around the process instead of the process bending around the tool.

Map your own processSee an example resultHow working with us runs
Covers
Chemical & specialty manufacturing, Contract manufacturing & job shops, Process & assembly
Closest result
Running at a specialty chemical manufacturer. See what it did

How this business usually runs

How an order actually moves through a plant, from an inbound RFQ to cash in the bank.

  1. CustomerSends an RFQ, a spec, or a repeat order
  2. Raw material suppliersFeedstocks, packaging, contract services
  3. Win the workInbound RFQ through to an order in the systemSales and estimating. Email, Excel, ERP
  4. Make and verifySchedule, procure, run the batch, document itOperations and quality. ERP, MES, LIMS
  5. Ship and billRelease, ship, invoice, collectLogistics and finance. ERP, Carrier portal
  6. CustomerReceives product, certificate of analysis and invoice
  7. Manage the accountReorders, account reviews, the renewal or price reviewAccount manager. ERP, Spreadsheet

Click a step marked with a plus to see the work inside it.

How work moves through the plant: a 7-step process. Steps in order: Customer, Raw material suppliers, Win the work, Make and verify, Ship and bill, Customer, Manage the account. 1 rework loop returns work to an earlier step.RFQ orpurchase orderreleased orderraw materialsreleased batchshipment,COA, invoicerepeat customerreorder · reorderCustomerSends an RFQ, a spec, or arepeat orderRaw material suppliersFeedstocks, packaging,contract servicesWin the workInbound RFQ through toan order in the systemSales and estimatingEmail · Excel · ERPMake and verifySchedule, procure, runthe batch, document itOperations and qualityERP · MES · LIMSShip and billRelease, ship, invoice,collectLogistics and financeERP · Carrier portalCustomerReceives product, certificateof analysis and invoiceManage the accountReorders, accountreviews, the renewal or…Account managerERP · Spreadsheet

No timings, on purpose: how long each step takes is the one number that's genuinely yours.

Where the drag usually lives.

  • Sales & customer support

    Quoting, RFQ and order handling, and technical product Q&A — freeing your reps for higher-value work.

  • R&D

    Finding past formulations, test results and lab records in seconds, so nobody re-runs work the company has already done.

  • Operations

    Predictive maintenance, product-line optimization, batch and job scheduling, and process monitoring.

  • Back office

    Repetitive tasks like procurement, invoicing, SOP documents, non-conformance reports, and regulatory compliance.

Agents we'd build for this work.

Each one is a blueprint: scoped against this process and built during an engagement. None has been built for a client yet. What has been built is on Results.

  • Blueprint, not built yetSales: quoting

    RFQ to priced quote

    An agent reads an inbound RFQ, pulls the matching spec, routing, and prior pricing, and drafts the quote for a rep to approve.

    Between the RFQ landing in an inbox and the quote going back out.

  • Blueprint, not built yetQuality: documentation

    Batch documentation & COA drafting

    Batch data in, completed record and certificate of analysis out — with the exceptions flagged for a human rather than buried.

    Between the batch running and the paperwork that lets it ship.

  • Blueprint, not built yetOperations: scheduling

    Production scheduling

    Sequencing jobs against capacity, materials, and promised dates instead of against one person's memory.

    The weekly sequencing decision that currently lives with one planner.

Which of these fits your process is what the questions work out. Map your own process, or see what they gave back to a made-up coatings plant.

The other 10 blueprints for manufacturing
  • Inbound order processing Between the order arriving in whatever form it arrives and it being in the system.
  • Shipping paperwork to invoice Between a batch being released and the money being asked for.
  • Stock position and replenishment Between demand landing and material being committed to.
  • Asset data and preventative maintenance Around the equipment, before the thing that stops it.
  • Line sequencing and changeover The hours between one run and the next.
  • Quote follow-up and loss reasons Between the quote going out and somebody deciding.
  • Invoice follow-up and collections Between an invoice going out and the money arriving.
  • Batch scheduling and replenishment From the order book to the released schedule, and back to purchasing.
  • Account health and demand signals Across the accounts you already have, between one request and the next.
  • Cover and skills scheduling Between the work landing and the right person being on it.

What we've actually built.

Running at a specialty chemical manufacturer.

Running, small pilot

A connector between Claude and the ERP

An ISO 9001-certified specialty chemical manufacturer running Microsoft Dynamics 365 Business Central. The client isn't named; that's theirs to give.

  • Within a weekfrom the first working session to go-liveMeasured: Engagement time log, 3–8 September 2026
  • Every callaudit-logged under the asker's own identity, from the first oneMeasured: The client's own log workspace, first production call, 8 September 2026
  • Still upoutside health check passingMeasured: Our external health probe, 20 September 2026
Read the full write-up, including what hasn't been measured yet

Who this covers.

  • Chemical & specialty manufacturing

    Batch records, certificates of analysis, blend sheets and formulation data, and customer-specific spec compliance — most of it still re-keyed by hand between systems.

  • Contract manufacturing & job shops

    Quoting from drawings and RFQs, routings and tolerances, scheduling jobs against real capacity, and first-article and inspection documentation.

  • Process & assembly

    Line scheduling, non-conformance reports written after the fact, preventive maintenance, and production reporting that gets rebuilt by hand every week.

How we'd start.

The same way in every industry: a 30-minute call, then exploring your process with the people who run it, shaping a solution together and one proposal, before anything is built. How an engagement runs, step by step.

What happens to your data

  • Runs in your cloud; only answers reach Claude
  • Your logins, your permissions
  • Read-only to start
  • Every question is logged

Next: which process costs you most?

You'd be talking to Robert Dopart directly: the person accountable for the build, not a salesperson.

Book a callrobert@aidaea.com