How an engagement runs, start to finish.
Six steps and one decision: what happens at each, who does the work, and how long it takes.
- Discovery
- 30 minutes
- Proposal
- One scope, one number
- Build
- Roughly 8–12 weeks
How working with us runs
- Being built
- Running, and yours
- Loops back
Everything before the proposal is free.
- DiscoveryGet to know your business
- Explore & ScoreFind where the work gets stuck
- Design & TailorAgree what “working” means
- ProposalOne scope, one number
- Build in steps you sign offNothing moves on until you sign off (Being built)
- Another process?yes, once the first has paid for itself: back to Explore & Score
- Yours, runningYours to keep (Running, and yours)
Every step at a glance.
| Step | What happens | Who does it | How long |
|---|---|---|---|
| Discovery | We learn how your business runs, explain a little of what AI can and can't do for a company like yours, and decide together whether we're a fit. | Robert and you | 30 minutes |
| Explore & Score | We map how work moves through your business with the people who do it, find the gaps, and score two or three opportunities with you. Together we pick the one worth building. | Robert, with the people who run the process | One or two sessions, ideally on site |
| Design & Tailor | We show you ideas, and a demo if it helps you decide. We agree the scope that solves the core problem and what “working” will mean, written down. | Robert and your team | A few weeks |
| Proposal | We walk you through the scope, the acceptance gates and the price, and answer every question before you decide. | Robert, you, and whoever signs | One meeting |
| Build in steps you sign off | We build it step by step with the people who own the process. Each step is checked against the agreed gate and signed off by you before the next one starts. | Us, with your team | Roughly 8–12 weeks |
| Yours, running | You own the system, the data and the documentation, and your people are trained to run it. We stay on to tune it as the process changes. | Your team, with us tuning | Ongoing |
The build loop: nothing moves on until you've signed it off.
Build opens into this loop. The gate is agreed once, before anything is built. Each step is then checked against it and signed off by you before the next one starts, until the gate is met.
- Agree the gate and the payback
Before anything is built, what “working” means is written down, with the payback the build is scoped against.
- Build the next step
One piece of it, built with the people who own the process.
- You sign it off
Not yet? It goes back and gets fixed. Nothing moves on until you've signed it off.
- Check the gate
Not met yet, the next step gets built. Met, it's live and yours.
Often the first thing we build.
A read-only connection between Claude and the system that holds the most-asked answers: usually the ERP, often the CRM next. It runs in your own cloud, under each person's own login, and your team can start asking it questions in the first week of the build.
Questions people ask at this point.
All questionsHow long does it take to get a working AI agent running?
The first call is 30 minutes. Exploring takes one or two working sessions with the people who run the process, ideally on site, and shaping the solution a few weeks after that. The proposal is one meeting. The build itself takes roughly 8 to 12 weeks, step by step, with each step signed off before the next one starts. When connecting Claude to your ERP is part of the build, it's often the first thing we do: the one we've measured went live within a week of the first working session, and the team started asking it questions straight away.
What does an engagement cost?
Everything before the proposal is free. Every build is scoped and priced in the proposal, against a payback we agree up front. Each step is checked against the agreed gate and signed off by you before the next one starts. We don't publish a price list, because each build is scoped to your process. You get the scope and the number in writing before anything is built.
Do we own what you build?
Yes. The system, the data, and the documentation are yours, and the people who own the process are trained to operate it. There is no license and no lock-in. We stay on afterward to monitor the agents, handle edge cases, and take the next process once value is proven — but that is a partnership around something you own outright, not a dependency you cannot leave.
It starts with a 30-minute call.
You'd be talking to Robert Dopart directly: the person accountable for the build, not a salesperson.